Description: Engraveable heart with the names and words of your choice
Dimensions: The pendant is approx 28mm from the top to the tip of the heart and 20mm wide.
Metal: this listing is for a sterling silver pendant
Engraving and font:  the fonts available is the font seen in the picture. Both sides can be engraved.
Chains  : This item come with 45cms sterling silver chain or a 50cms 9ct gold chain . if you want another length please let us know
Gift wrapping  : All purchases come in a little gift box and suitable for gifting.

Ordering Process:   
Once your order is completed and placed online you can track the progression of your order by logging in to your account and viewing details of your order.  We will send you a email when the item has been shipped with  a tracking number and website to track item.  Please be aware that you will need to sign for your parcel and so if you are not available to receive item you will need to pick up from the location stated in the tracking info.  Please feel  free to call us to get a update on your order if you need to.

Postage:
Free Postage Worldwide. Platinum Express Post Available for $15.

Manufacturing time:
Manufacturing time are as follow:
 2 -10 working days.
If you need this by a certain date please let us know when checking out and we will make every attempt to get it to you by the date your require.
Or alternatively you can purchase a gift certificate that you simply print out and gift. It has a unique pin number that the recipient of gift certificate can redeem .  Our gift certificates can be found here: http://coolabahcharms.com/c/4462308/1/gifts-certificates.html

Feedback
Here is what customers of Coolabah Charms have said about their purchase :
Hi, I wish to say a big "Thank You". I have just received my order on time and it is beautiful. Thank you for your wonderful customer service and I look forward to shopping with you again. You have a wonderful selection of gifts.
Thank you so much for my beautiful infinity pendant (Nikki  handstamped).  It was such a pleasure dealing with you and your service was excellent. Once again thank you so much. I will  be telling all my friends about you. Lynley
Guarantee:  We love making jewelry and aim to please our customers with great customer service and  gorgeous pieces of treasured jewelry
Our products have a Workmanship and Customer satisfaction guarantee.  At anytime you can contact us and we ensure that you are happy with your item.