Description:  9ct gold tube that comes with the chain in the picture which is a gold filled chain or you can upgrade to a 9ct gold chain

Dimensions: the tube is 30mm across and the chain is 45cms. A longer chain of 50cms is available upon special request.

Metal: this is for a 9ct yellow gold tube and a yellow gold sattelite chain with optional upgrade to a 9ct gold chain

Made in Australia:  All our work is produced in Australia, hand crafted in our Studio in Melbourne Australia. 
Chains  : a 45cms gold filled chain as seen in the image is included with optioanl upgrade to 9ct gold chain.
Gift wrapping  : All purchases come in a little  gift box and suitable for gifting.
Ordering Process:   
Once your order is completed and placed online you can track the progression of your order by logging in to your account and viewing details of your order.  We will send you a email when the item has been shipped with  a tracking number and website to track item.  Please be aware that you will need to sign for your parcel and so if you are not available to receive item you will need to pick up from the location stated in the tracking info.  Please feel  free to call us to get a update on your order if you need to.

Postage:
Free Worldwide Postage. Within Australia we send by parcel post. Delivery times for parcel post is 3-10 working days to areas within Australia. Parcel post can take up to 15 working days in remote areas of Western Australia, NT and Queensland.
If you want guaranteed delivery within time frames please choose  Express post when checking out. We will send via Australian Post Express Postage and is overnight delivery to places within the express network. If you are outside the express network then we will courier it to you and takes  approx 1-3 days for deliver. International is by Airmail.
Manufacturing time:
Manufacturing time are as follow:
Hand Stamped items : 2-10 days manufacturing time
Engraved items:  5-10 working days.
If you need this by a certain date please let us know when checking out and we will make every attempt to get it to you by the date your require.
Or alternatively you can purchase a gift certificate that you simply print out and gift. It has a unique pin number that the recipient of gift certificate can redeem .  Our gift certificates can be found here: http://coolabahcharms.com/c/4462308/1/gifts-certificates.html
Feedback
Here is what customers of Coolabah Charms have said about their purchase :Hi, I wish to say a big "Thank You". I have just received my order on time and it is beautiful. Thank you for your wonderful customer service and I look forward to shopping with you again. You have a wonderful selection of gifts.
Thank you so much for my beautiful infinity pendant (Nikki  handstamped).  It was such a pleasure dealing with you and your service was excellent. Once again thank you so much. I will  be telling all my friends about you. Lynley
View More feedback:  http://coolabahcharms.com/g/1252100/reviews-for-coolabah-charms.html
Guarantee:  We love making jewelry and aim to please our customers with great customer service and  gorgeous pieces of treasured jewelry
Our products have a Workmanship and Customer satisfaction guarantee.  If you are not happy for whatever reason we work with you to make sure you are happy with your purchase. Thank you for choosing Coolabah Charms to make special jewellery for you and your loved ones.